Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Control Panel you can find an exhaustive Help Center section offering a lot of how–to articles and regularly asked questions. They are compiled by our support team of proficient techs. Simply type in your question and our intelligent system will return the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • For users who would like to discover how to fix a common problem by watching a how–to video clip, we have added a collection of video tutorials to our Control Panel. All the training videos are short and easy to follow. They offer you visual demonstrations of different web site management techniques.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 customer service with a 1–hour support ticket response guarantee. Our team of knowledgeable customer service technicians will be online for you to reply to all the queries that you could have. During off–peak hours, a reply will be supplied in even less than 20 minutes.