In the event that you've ever had a cloud web hosting account before or you've dealt with any other kind of online service, you are probably aware from personal experience that for many things it's better to talk to a live person on the phone than to exchange tickets or email messages. If you'd like to find out more about a service before you decide to buy it or in case something small has to be made, for instance, it is much easier and quicker to get it done live. If you can speak with representatives over the phone, it's also very likely that you're using the services of an actual web hosting provider, not a reseller. The type of support that you can get over the telephone differs between different companies - from general issues to expert tech support. Typically most providers offer pre-sales assistance and first level phone support, while more complex tech matters are handled through email and tickets.

Phone Support in Cloud Web Hosting

If you choose to use one of our cloud web hosting, you'll be able to speak with our customer support team via phone for 14 hours a day. We can help you choose the most suitable plan for your websites as we believe that it is better to discuss this kind of issues with a live person. If you already own an account, we are able to help you with all of your sales/billing questions as well as general issues, even with some tech problems which don't involve too much time or escalation to an administrator because it'll be better to open a support ticket for time-consuming matters so as to have the correspondence in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours per day as part of the support services for each semi-dedicated server plan that we provide. As some issues are more difficult and time-consuming, you'll need to open a support ticket if you experience such an issue, but for all your billing, general or minor technical issues you can always phone us and we will assist you without delay to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you will be able to find out if you can host your sites on our advanced cloud platform or you will be able to get any other general info about our semi-dedicated solutions. We have local numbers in the United States, Great Britain and Australia as well as a global number, so that you can call the one which is closer to where you live.