One of the usual reasons to get a server of your own is the fact you will have 100 % control over the software environment and you'll be able to install anything you wish. This will enable you to run applications which need certain software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you could install software just inside the account, but not on a root level. If you're not very acquainted with this sort of matters, however, you may encounter issues due to the fact that managing a hosting server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our administrators will be able to deal with different tasks that should be carried out or can resolve many issues that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade features 60 minutes of custom work on your hosting server, so in case you get any of our VPS servers plans, you'll be able to take full advantage of this service and have our administrators perform various tasks that you can not carry out yourself or you have no time. They'll install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any app that does not operate properly for some reason. You'll be able to add the upgrade to your package as often as you desire depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade includes thirty minutes of custom work on your machine as well, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the Linux dedicated servers we offer at any time that you need it. In case you need some custom work from our administrators immediately after your web server is prepared, you'll be able to order the upgrade during the hosting server signup process, or if you need something to be carried out later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your hosting server, so in the event that you come across any issues to install a third-party software or some application gives errors and does not work the way it is supposed to, our experts shall assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.