Regardless of the fact that the hosting service offered by the different companies is virtually identical, each provider has a personalized platform with its own modifications and different ways to carry out given operations. For this reason, a rich knowledge base will be unbelievably useful both for people with little or no past experience and for technically proficient individuals who will eventually learn how certain procedures are performed, but will waste precious time in the process. The aim of such a knowledge base is to make the hosting service fast and easy to use, sparing users lots of time and effort. The result is gladder customers, since they can quickly find the information they require, and less work for the client service staff representatives, because usually the majority of the queries and problems that clients have got are already included in the knowledge base. On the condition that the articles themselves are adequately written and cover more things, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you purchase a cloud web hosting package through us, you’ll have access to our exhaustive online help documentation where you will see information about virtually everything related to our hosting services. The topics cover anything from how to set up an e-mail account on your hand-held device, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and include elaborate instructions on how to execute a certain operation within your Hepsia Control Panel. You can also find info that is not associated directly with Hepsia, for example one that concerns web applications on your personal computer. The whole list of articles will be located in the Control Panel’s Help section, but those that are related to a certain section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to become aware of practically everything about your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include a rich online article library where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we have received from our clients throughout the years and, hence, our articles touch upon specific problems that you might confront and include the most effective means of recovering them, for instance getting an HTTP 500 error message or not being able to send e-mails from your personal computer although you have the correct settings. The articles are available in every Control Panel section and you can access them at any time. They can help you widen your knowledge not only about our services, but also about the web hosting service in general, as they include detailed instructions and general info such as what file access permissions or cron jobs are.